Transportation

Safe Ride

Type of service: Transportation

What they do: Provide transportation on Friday and Saturday nights from 8 p.m. – 2:45 a.m.

Who is eligible? Everyone (Children under the age of 12 must be accompanied by an adult). $2.00 per person on Friday and Saturday nights. (217-370-7062).

Referral needed? No

Best way to access services: Call in advance or when you need a ride.

Address: 1120 W. Walnut, Jacksonville
Hours of operation: Friday and Saturday from 8 p.m. – 2:45 a.m.
Phone number: 217-370-7062 (this phone will only be answered on Friday and Saturday nights) or you can make reservations in advance during the day at 217-245-2900.

Website

West Central Mass Transit

Type of service: Transportation

What they do: Provide transportation during the week

Who is eligible? Everyone. $2.00 one way for adults in town. Call at least 24 hours ahead of time to reserve your ride. Same day calls are $3.00 one way, and only available if space and time permits. Children under 12 must be accompanied by an adult. Children ages 12-16 must have signed parental permission (call the office to arrange for this). Trips to Springfield every other Wednesday are $15.00 round trip (leave between 8:30 and 9 a.m., return by 1:30). You must bring your own baby/child car seat.

Referral needed? No

Best way to access services: Call at least 24 hours in advance.

Address: 1120 W. Walnut, Jacksonville
Hours of operation: Monday -Friday 6:00 am – 10:00 pm (closed Sunday). Friday and Saturday from 8 p.m. – 2:45 a.m (Safe Ride).
Phone number: 217-245-2900.

Website

Childcare

YMCA

Type of service: Childcare

What they do: After school program

Who is eligible? Grades K- 6 (after school); assistance available

Referral needed? No

Best way to access services: Come in and fill out application

Address: 1000 Sherwood Lane, Jacksonville
Hours of operation: Monday – Friday after school until 6 p.m.
Phone number: 217-245-2141

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Community Connection Point

Type of service: Childcare Resource and Referral

What they do: Assist families  and child care providers  in obtaining education, and quality, adorable child care to help children and families reach their greatest potential

Who is eligible? Open to those who meet income requirements – at or below 185% of the Federal Poverty Level.

Referral needed? No

Best way to access services: Online/in person/over phone

Address: 901 South Spring Street, Suite B, Springfield, IL 62704
Hours of operation: Monday, Tuesday, Thursday, Friday 8 a.m. – 4 p.m., Wednesday 8 a.m. – 2 p.m.
Phone number: 217-525-2805 or 1-800-676-2805
Email: info@childcare.org

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Drop-in Programs FREE!

​Spirit of Faith

Type of service: Drop-in Center

What they do: After school and summer drop in community center. There is a gym, volleyball team, weight room, tutoring, homework help, and activity rooms for arts, games, music, and more! Parent/toddler room. Free!

Who is eligible? Ages 5 and up. Under 5 must be accompanied by an adult.

Referral needed? No

Best way to access services: Walk in

Address: 105 E. Dunlap, Jacksonville IL
Hours of operation: 2:45 – 5 p.m. (school year). 1:30 – 5 p.m. (summer)
Phone number: 217-371-6363
Contact person: Polly Pulley

Jacksonville DREAM Center Foundation

Type of service: Drop-in Center

What they do: provide space for youth and families to drop and learn something. Homework help, activities (fine arts, performing arts, computers, life skills all happen here, depending on the day!)

Who is eligible? Open to all junior high, high school, and post secondary youth. You can even bring your friends or family with you!

Referral needed? No

Best way to access services: Email or call with questions

Address: 210 W. College, Jacksonville
Hours of operation: Most afternoons and evenings from 1:00 pm – 5:00 pm. Call or email ahead of time to get matched with someone.
Phone Number: 217-473-1303
Email: jacksonvilledreamcenter@gmail.com

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Community Center for the Deaf

Type of service: Community Center

What they do: Offer space and programs for the Deaf and HH individuals to meet for education, guidance, support, and socialization.

Who is eligible? Open to all.

Referral needed? No

Best way to access services: Walk in or email with questions

Address: 907 W. Superior Ave., Jacksonville
Hours of operation: 5 days a week, 8 a.m. – 5 p.m.
Email: jccd@mchsi.com

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Support

Illinois Quitline

Type of service: Smoking Cessation

What they do: FREE phone support with an expert. They will help you make a plan and provide you with information, materials, and follow up phone help to help you quit smoking.

Who is eligible? Anyone who wants help to quit smoking

Referral needed? No

Best way to access services: Call or visit the website. Chat support available too.

Hours of operation: Monday through Friday – 7:00 am – 9:00 am, Saturday and Sunday – 9:00 am – 5:00 pm
Phone number: 1-866-784-8937

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Narcotics Anonymous (NA)

Type of service: Substance Abuse support

What they do: support and information group (in person) and 24 hour hotline for individuals dealing with drug problems

Who is eligible? Depends on the type of meeting.

Referral needed? No

Best way to access services: Call for information or go to a meeting. See website for meeting times and locations.

Address: P.O. Box 973, Springfield, IL 62405
Hours: There are several meetings. See website to search for meeting times and locations.
Phone number: 1-800-539-0475

Website | Website

Hobby Horse House

Type of service: Counseling

What they do: Individual, child and/or family counseling.

Who is eligible? Anyone. Private counseling $40/per hour.

Referral needed? Referrals are accepted but not necessary. Referrals from other agencies are accepted, but not needed.

Best way to access services: Call or walk in. Call to schedule initial appointment.

Address: 314 S. Main Street, Jacksonville, IL
Hours of operation:  8:30 am-4:30 pm – Evening and weekends appointments available by appointment.
Phone number: 217-243-7708
Contact person: Ericka Marshall or Roch Magerl
Email:  hobbyhorsehouse@hotmail.com

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Grandparents and Relatives Support Group

Type of service: Support Group

What they do: Support group for grandparents and relatives raising children

Who is eligible? Open to all grandparents and other relatives over age 55 raising their grandchildren or another family member’s child. Also open to to any aged caregiver, caring for seniors over age 60.

Referral needed? No

Best way to access services: Call for more information

Phone: 217-416-4160
Contact person: Janelle Comer

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Al-A-Teen

Type of service: Substance Abuse family support

What they do: group support meetings (virtual)

Who is eligible? Teens ages 13-18 who are troubled by someone else’s drinking.

Referral needed? No

Best way to access services: visit this site: http://al-anon.org/try-an-alateen-chat-meeting

Email: wso@al-anon.org
Phone number: 757-563-1600 (national office)

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National Alliance on Mental Health (NAMI) Springfield

Type of service: Supportive Services

What they do: Volunteer-run support groups for family members of people with mental health needs, advocacy, information

Who is eligible? open to all

Referral needed? No

Best way to access support: Call.

Address: PO Box 13014, Springfield
Phone: 217-522-1403
Helpline: 1-8000-950-3264

Website

​Phoenix Center

Type of Service: Transitional Housing

What they do: case management, linkage to care, referrals, clothes, food, etc.

Who is eligible? Billy’s House – HIV+ homeless men and women (18+) and PC3 Individuals who identify as LGBT and homeless ((18+)

Best way to access services: Contact Dean – housing manager dm.phoenix@comcast.net or 217-528-5253

Address: 109 E Lawrence Ave., Sprngfield, IL
Phone Number: 217-528-5253

WebsiteFacebook

Al-Anon

Type of service: Substance Abuse family support

What they do: group support meetings

Who is eligible? People over 18 who are troubled by someone else’s drinking.

Referral needed? No

Best way to access services: go to a meeting. See here for info: http://al-anon.org/find-a-meeting

Email: wso@al-anon.org
Current meetings: 7:30-8:30 pm on Wednesdays at Centenary United Methodist Church, 331 East State St., Jacksonville
Phone number: 757-563-1600 (national office)

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Alcoholics Anonymous (AA)

Type of service: Substance Abuse support

What they do: support and information group (in person) and 24 hour hotline for individuals dealing with alcohol problems

Who is eligible? Depends on the type of meeting

Referral needed? No

Best way to access services: Call for information or go to a meeting. See website for meeting times and locations.

Hours: There are many meetings every week. See website for meeting times and locations.
Phone number: 217-370-4002  (24 hour local hotline)

Website

Early Years

Type of service: Supportive Services and Home Visit Program

What they do: Parent Education, Parent Support, Prenatal and birth support (doula), Developmental Screenings

Who is eligible? Must reside within district 117. Parent education and family recoursed for parents of children ages 0-3. Prenatal support/doula for expecting parents. Free! Program prioritizes “at-risk” children and families.

Referral needed? Not required but they are accepted

Best way to access services: Call office or walk in.

Address: 516 Jordan.  Jacksonville
Hours of operation: Monday – Friday 8 a.m. – 4 p.m.
Phone: 217-243-2876

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