Medical

Central Counties Health Centers

Type of service: Pharmacy assistance
What they do: Pharmaceutical Assistance Program and 340B Drug Program
Who is eligible? Any patient of Central Counties Health Centers
Referral needed? No
Best way to access services: Talk to the office at your appointment

Address: 1440 West Walnut St., Suite 2, Jacksonville
Phone number: 217-788-2300


Website

Passavant Hospital/Emergency Services

Type of service: Medical Care

What they do: Emergency services, referral to other doctors

Who is eligible? Open to anyone. Medical card and insurance accepted.

Referral needed? No

Best way to access services: Enter through the West Entrance

Address: 1600 W. Walnut St., Jacksonville
Hours of operation: 24 hours
Phone number: 217-245-9541

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SIU Family Medicine

Type of service: Medical Care

What they do: Primary care, behavioral health, can refer to specialists

Who is eligible? Accepts Medicaid, Illinois Health Connect, Medical card, self-pay, sliding fee. Will help you see if you qualify for insurance.

Referral needed? No

Best way to access services: Call for appointment

 

Address: 345 West State St., Jacksonville

Hours of operation: Monday: 10 a.m. – 12 noon and 1 – 6 p.m.

Tuesday, Thursday, Friday: 8 a.m. – 12 noon and 1 – 4 p.m.

Wednesday: walk-ins from 1 – 3:30 p.m. for established patients

 

Phone number: 217-545-8000
Phone number: 217-245-9541


Website

Morgan County Health Department​

Type of service: Food assistance

What they do: WIC, Lactation consultant, Lactation educator

Who is eligible? low-income pregnant women, postpartum women up to six months after delivery, breastfeeding women up to 12 months after delivery, infants up to one year of age, and/or children up to their fifth birthday (see website for income guidelines)

Referral needed? No

Best way to access services: Call

Address: 345 West State St, Jacksonville
Hours of operation: Monday 8 a.m. – 12 noon and 1 p.m. – 6 p.m., Tuesday – Friday 8 a.m. – 12 noon and 1 p.m. – 4 p.m.

Phone number: 217-245-5111

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Dental

Counseling

​Crisis Center Foundation​

T​ype of service: Domestic violence support

What they do: Immediate crisis intervention, safety planning, shelter, legal advocacy, assistance, referrals, teen and child advocate

Who is eligible? Survivor, witness, or child/dependent affected by domestic violence

Referral needed? No

Best way to access services: Call from a safe phone number

Address: 325 9th Ave., Jacksonville
Hours of operation: 24 hours/365 days a year
Phone number: 217-243-4357

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Prairie Center Against Sexual Assault

Type of service: Rape/Sexual Assault crisis intervention

What they do: Provide free and confidential emergency telephone and in house counseling/support, legal and medical advocacy, community outreach and education to survivors of sexual assault,

Who is eligible? Anyone

Referral needed? No

Best way to access services: Call 217-753-8081 from a safe phone number

Address: 208 Mauvaisterre Street, Jacksonville or P.O. Box 651 Jacksonville, IL 62650
Crisis phone number: 217-753-8081
Non-crisis phone: 217-243-7330

Website | Facebook

Midwest Youth Services​

Type of service: Homeless (Couch Hopping, Overcrowding, Condemned, or literal homelessness)/Runaway Youth
What they do: Crisis Intervention, Family Mediation, Individualized Case Management, Limited Counseling, Brief Contact Services, Referral and Support Services
Who is eligible? Free and available to families with youth between 9 and 24 years old.
Referral needed? No.
Best way to access services: Call office

Address: 2001 W. Lafayette, Jacksonville
Hours of operation: 24 hours on call
Phone number: 217-245-6000

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SIU Psychiatry at Passavant

Type of service: Mental Health treatment

What they do: Counseling and psychiatry (meds)

Who is eligible? Private insurance and Medicaid – check to be sure the person you see is covered by your insurance.

Referral needed? Referral from primary physician required for psychiatry; no referral needed for counseling.

Best way to access services: Call for an appointment (or call after referral if for psychiatry)

Address: 1600 W. Walnut St., Jacksonville
Hours of operation: Monday – Friday 8 a.m. – 5 p.m.
Phone number: 217-245-7275
Website: https://www.passavanthospital.com/services/the-center-for-psychiatric-health/

Community Hope & Recovery

Community Hope & Recovery

Type of service: Behavioral Health & Substance Abuse Treatment and Domestic Violence Services

What they do: Group and Individual Treatment, Case Management, Educational Groups

Who is eligible? All age & gender

Referral needed? No.

Best way to access support: 24/7 phone number: 217-800-6622

 

Address: 60 E. Central Park Plaza, Jacksonville, IL 62650

Phone number: 217-800-6622

Contact Person: Kayla Trenter

Email: ktrenter@hrcasscounty.org

Website: yourchrc.org

Facebook: https://www.facebook.com/cassmentalhealth

Hobby Horse House

Type of service: Support
What they do: Parent Education (Positive Parenting Classes, Divorced Parenting Class) and Supervised visits.
Who is eligible? Open to all. Positive parenting is free, divorced parenting is sliding fee scale. Supervised visits are $22/hour, can be self-pay or paid by referring system.
Referral needed? Not required but they are accepted
Best way to access services: Walk in or call with questions. Must show court order for supervised visits.

Address: 208 S. Mauvaisterre St., Jacksonville
Contact Person: Ericka Marshall
Phone: 217-243-3602

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Memorial Behavioral Health

Type of service: Counseling and mental health services

What they do: Individual, family, and group therapy; Intensive Case management, 24/7 crisis intervention, SASS/Mobile Crisis Response services, IPS services

Who is eligible? Available to all. Can see private insurance, however, generally will refer those clients to Counseling Associates. Primarily see those with Medicaid or managed Medicaid.

Referral needed? None needed

Best way to access services: To get started with services, call the office.

Address: 340 W. State St., Jacksonville
Hours of operation: Monday -Friday 8:30 a.m. – 5 p.m.
Phone number: 217-245-6126 (All calls are forwarded to the answering service after 5 p.m.)

Website | Facebook

Substance Use/Abuse

Gateway Foundation

Type of service: Substance abuse treatment

What they do: Substance Abuse treatment (outpatient) for male adolescents up to age 20 (in Springfield) and adults (in Jacksonville and Springfield). Female adolescent treatment is available in Carbondale. They do assessment, treatment, medication-assisted treatment, family groups, aftercare.

Who is eligible? Services based on what they assess that you need. They accept 98% of private insurance. Will accept many Medical Card patients. Call admissions line to find out. There may be a waiting list for adult residential treatment, but you can start outpatient or day treatment immediately if it’s determined that’s what you need.

Best way to access services: Call anytime or go during walk in hours (Springfield only) for assessment (Tuesday/Thursday 12 noon – 1 p.m. and Wednesday 9:30 a.m. – 11:30 a.m.

Address: 1300 Lincoln Ave, Jacksonville (adult)
Address: 2200 Lake Victoria Dr. Springfield 62703 (adult)
Hours of operation: Admissions line is 24 hours
Phone number: 217-243-8849 (local)
Phone number: 877-505-4673 (24/7 general admissions line, can access all treatment options this way)


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Narcotics Anonymous (NA)

Type of service: Substance Abuse support
What they do: support and information group (in person) and 24-hour hotline for individuals dealing with drug problems
Who is eligible? Depends on the type of meeting.
Referral needed? No
Best way to access services: Call for information or go to a meeting. See website for meeting times and locations.

Hours: There are several meetings. See website to search for meeting times and locations. 

Website | Website

Illinois Quitline

Type of service: Smoking Cessation

What they do: FREE phone support with an expert. They will help you make a plan and provide you with information, materials, and follow up phone help to help you quit smoking.

Who is eligible? Anyone who wants help to quit smoking

Referral needed? No

Best way to access services: Call or visit the website. Chat support available too.

Hours of operation: Monday through Friday – 7:00 am – 9:00 am, Saturday and Sunday – 9:00 am – 5:00 pm
Phone number: 1-866-784-8937

Website | Facebook

Alcoholics Anonymous (AA)

Type of service: Substance Abuse support
What they do: support and information group (in person) and 24-hour hotline for individuals dealing with alcohol problems
Who is eligible? Depends on the type of meeting
Referral needed? No
Best way to access services: Call for information or go to a meeting. See website for meeting times and locations.

Hours: There are many meetings every week. See website for meeting times and locations.
Phone number: 217-371-0638 (24 hour local hotline)

Website

Audiology

Four Rivers Special Education District

Type of service: Audiology

What they do: The Four Rivers Special Education District contracts with IL School for the Deaf for audiology. ISD maintains a fully-equipped audiologic suite and employs a state licensed audiologist. Children who are referred by parent or school district personnel are seen at this facility on an appointment basis. Services include measurement of hearing levels, middle ear function assessments (tympanometry), hearing aid checks, and referrals for specialized hearing aid needs. Consultations with special or regular education teachers occur on a case-by-case basis.

Who is eligible? The program serves children ages 3 to 22 years of age residing in the Four Rivers cooperative area.

Referral needed? No

Best way to access services: Call office.

Address: 936 W. Michigan Ave., Jacksonville
Hours of operation: Monday – Friday 8 a.m. – 4 p.m.
Phone number: 217-245-7174

Website

Other

Lice Clinics of America

Type of service: Pest Control

What they do: Professional lice treatment and prevention

Who is eligible? Open to all.

Best way to access services: Must call or email for appointment. Can usually get you in quickly.

Address: 2509 W Iles, Suite 102, Springfield, IL 62704
Phone number: 217-993-8314 or 217-540-6532

Website | Facebook

Central Illinois HIV Care Connect at SIU School of Medicine 

Type of service: Medical case management

What they do: Provide and coordinate health care and support services for persons living with HIV/AIDS in Central Illinois.

Who is eligible? Open to those living with HIV/AIDS. Eligibility for various programming varies. Call for more information.

Referral needed? No

Best way to access services: Call or email for an in-office appointment

Phone number: 217-545-7683 or 888-308-8105
Contact person: Marcy Ashby, Regional Project Director
Email: mashby@siumed.edu

Website | Facebook

Pregnancy Resource Center

Web Type of service: Pregnancy verification, options, education

What they do: Free pregnancy testing and ultrasound, options education, after abortion support.

Who is eligible? Open to all. All services are free.

Referral needed? No referral needed

Best way to access services: Call or visit website to request an appointment. Walk-ins are welcome.

 

Address: 1440 West Walnut, Suite A-3, Jacksonville

Hours of operation: See Website.

Phone number: 217-245-9340

Website