Transportation
West Central Mass Transit
Type of service: Transportation
What they do: Provide transportation during the week
Who is eligible? Everyone. $2.00 one way for adults in town. Call at least 24 hours ahead of time to reserve your ride. Same day calls are $3.00 one way, and only available if space and time permits. Children under 12 must be accompanied by an adult. Children ages 12-16 must have signed parental permission (call the office to arrange for this). Trips to Springfield every other Wednesday are $15.00 round trip (leave between 8:30 and 9 a.m., return by 1:30). You must bring your own baby/child car seat.
Referral needed? No
Best way to access services: Call at least 24 hours in advance.
Address: 1120 W. Walnut, Jacksonville
Hours of operation: Monday – Friday 6:00 am – 10:00 pm (closed Sunday). Friday and Saturday from 8 p.m. – 12:00 a.m. (Safe Ride).
Phone number: 217-245-2900.
Safe Ride
Type of service: Transportation
What they do: Provide transportation on Friday and Saturday nights from 8 p.m. – 12:00 a.m.
Who is eligible? Everyone (Children under the age of 12 must be accompanied by an adult). $2.00 per person on Friday and Saturday nights. (217-370-7062).
Referral needed? No
Best way to access services: Call in advance or when you need a ride.
Address: 1120 W. Walnut, Jacksonville
Hours of operation: Friday and Saturday from 8 p.m. – 12:00 a.m.
Phone number: 217-370-7062 (this phone will only be answered on Friday and Saturday nights) or you can make reservations in advance during the day at 217-245-2900.
Childcare
Community Connection Point
Type of service: Childcare Resource and Referral
What they do: Assist families and child care providers in obtaining education, and quality, adorable child care to help children and families reach their greatest potential
Who is eligible? Open to those who meet income requirements – at or below 185% of the Federal Poverty Level.
Referral needed? No
Best way to access services: Online/in person/over phone
Address: 901 South Spring Street, Suite B, Springfield, IL 62704
Hours of operation: Monday, Tuesday, Thursday, Friday 8 a.m. – 4 p.m., Wednesday 8 a.m. – 2 p.m.
Phone number: 217-525-2805 or 1-800-676-2805
Email: info@childcare.org
DCFS Day Care Information
Type of service: Information
What they do: Provide information about licensed daycares
Who is eligible? Information available to all
Community Child Care Connection
Type of service: Childcare Resource and Referral
What they do: Assist families and child care providers in obtaining education, and quality, affordable childcare to help children and families reach their greatest potential. Administer the childcare assistance program and have a team of consultants that work directly with childcare providers to ensure children are receiving quality care in healthy learning environments.
Who is eligible? Open to those who meet income requirements – at or below 250% of the Federal Poverty Level.
Referral needed? No
Best way to access services: Online/email/over phone
Address: 901 South Spring Street, Suite B, Springfield IL 62704
Hours of operation: Monday, Tuesday, Thursday, Friday 8 a.m. – 4 p.m., Wednesday 8 a.m. – 2 p.m.
Phone number: 217-525-2805 or 1-800-676-2805
Email: info@4childcare.org
Website: www.4childcare.org
Facebook: https://www.facebook.com/CCCC.SDA13
YMCA
Type of service: Childcare
What they do: After school program
Who is eligible? Grades K- 5 (after school); assistance available
Referral needed? No
Best way to access services: Come in and fill out application
Address: 1000 Sherwood Lane, Jacksonville
Hours of operation: Monday – Friday after school until 6 p.m.
Phone number: 217-245-2141
Website: http://jvilleymcacrossfit.wixsite.com/bob-freesen-ymca
Facebook: https://www.facebook.com/Bob-Freesen-YMCA-159136661393/
Drop-in Programs FREE!
Jacksonville DREAM Center Foundation
Type of service: Volunteer
What they do: Match kids of all ages with volunteer experiences and adult mentors to help them explore their interests, gain job skills, and participate in the community. If you are interested in learning to do something, the DREAM Center can probably help you out!
Who is eligible? Open to all. You can even bring your friends or family with you!
Referral needed? No
Best way to access services: Walk in or email with questions
Address: 210 W. College, Jacksonville
Hours of operation: Most afternoons and evenings
email: jacksonvilledreamcenter@gmail.com
Spirit of Faith
Type of service: Drop-in Center
What they do: Tutoring/Homework help, Parent/child toddler room, open gym, volleyball team, art, music, dance, drama, weight room, rec/game room
Who is eligible? Open to all
Referral needed? No
Best way to access services: Walk in
Address: 105 E. Dunlap, Jacksonville IL
Hours of operation: Monday – Thursday 2:45 – 5 p.m. during the school year
Phone number: 217-371-6363
Community Center for the Deaf
Type of service: Community Center
What they do: Offer rental space and programs for the Deaf and HH individuals to meet for education, guidance, support, and socialization.
Who is eligible? Open to all.
Referral needed? No
Best way to access services: Walk in or email with questions
Phone number: 217-245-0429
Videophone number: 217-408-0203
Fax: 217-245-2562
Address: 907 W. Superior Ave., Jacksonville
Hours of operation: 7 days a week, 8 a.m. – 5 p.m. We are opening when we can, due to the COVID safety, double check to call or email for arrangements.
email: jccdpresident@jccd.org
Support
National Alliance on Mental Health (NAMI) Springfield
Type of service: Supportive Services
What they do: Volunteer-run support groups for family members of people with mental health needs, advocacy, information
Who is eligible? open to all
Referral needed? No
Best way to access support: Call.
Address: 1010 Lake Street, Springfield, IL 60301
Phone: 217-522-1403
SAMHSA
Type of service: Support Services
What they do: Reduce the impact of substance abuse and mental illness on America’s communities.
Who is eligible? Depends upon need and program
Referral needed? No
Best way to access services: Call
Phone number:877-726-4727
Website: https://www.samhsa.gov/
Facebook: https://www.facebook.com/samhsa
Alcoholics Anonymous (AA)
Type of service: Substance Abuse support
What they do: support and information group (in person) and 24-hour hotline for individuals dealing with alcohol problems
Who is eligible? Depends on the type of meeting
Referral needed? No
Best way to access services: Call for information or go to a meeting. See website for meeting times and locations.
Hours: There are many meetings every week. See website for meeting times and locations.
Phone number: 217-371-0638 (24 hour local hotline)
Website
Phoenix Center
Type of service: LGBTQIA support
What they do: drop-in center, support groups, youth group, special events
Who is eligible? Varies depending on group or program.
Referral needed? No
Best way to access services: Call for more information or visit website for details.
Address: 109 E. Lawrence Ave., Springfield
Hours of operation: Monday – Friday 8:30 a.m. – 4:30 p.m.
Phone: 217-528-5253
Al-Anon
Type of service: Substance Abuse family support
What they do: group support meetings
Who is eligible? People over 18 who are troubled by someone else’s drinking.
Referral needed? No
Best way to access services: go to a meeting. See here for info: http://al-anon.org/find-a-meeting
Email: wso@al-anon.org
Current meetings: 7:30-8:30 pm on Wednesdays at Centenary United Methodist Church, 331 East State St., Jacksonville
Phone number: 757-563-1600 (national office)
Hobby Horse House
Type of service: Support
What they do: Parent Education (Positive Parenting Classes, Divorced Parenting Class) and Supervised visits.
Who is eligible? Open to all. Positive parenting is free, divorced parenting is sliding fee scale. Supervised visits are $22/hour, can be self-pay or paid by referring system.
Referral needed? Not required but they are accepted
Best way to access services: Walk in or call with questions. Must show court order for supervised visits.
Address: 208 S. Mauvaisterre St., Jacksonville
Contact Person: Ericka Marshall
Phone: 217-243-3602
Grandparents and Relatives Support Group
Type of service: Support Group
What they do: FREE Support group for grandparents and relatives raising children
Who is eligible? Open to all grandparents and other relatives over age 55 raising their grandchildren or another family member’s child. Also open to those caring for seniors over age 60.
Referral needed? No
Best way to access services: Call for more information.
Address: Located in the Locust Street Recourse Center at 320 S Locust St. Carlinville, il 62626
Hours of operation: M – F 8:00 am – 4:30 pm
Phone: 217-416-4160 (for 24/7 assistance)
Contact person: Janelle Comer
Prairieland United Way Helpline
Type of service: Non-emergency Help
What they do: Direct people in emergency situations to appropriate serving agencies
Who is eligible? Cass, Greene, Morgan, and Scott County residents
Referral needed? Not needed
Best way to access services: 217-479-1818
Narcotics Anonymous (NA)
Type of service: Substance Abuse support
What they do: support and information group (in person) and 24-hour hotline for individuals dealing with drug problems
Who is eligible? Depends on the type of meeting.
Referral needed? No
Best way to access services: Call for information or go to a meeting. See website for meeting times and locations.
Hours: There are several meetings. See website to search for meeting times and locations.
Website | Website
Early Years
Type of service: Free supportive services, home visiting program, and Early Childhood Education
What they do: Parent education, parent support, prenatal support, developmental screenings, and preschool education for free through Jacksonville School District #117.
Who is eligible? Families must reside within Jacksonville School District #117’s boundaries. Eligible are: prenatal support for expecting parents as well as parent education and family resources for parents of children ages 0-5.
Must complete screening and intake to be eligible for any openings. Program prioritizes at-risk children and families, but all families within Jacksonville School District #117’s boundaries should apply for eligibility. There is no enrollment deadline.
Referral needed? Referrals are accepted, but they are not required
Best way to access services: Call our office, walk-in, or visit our website to contact our program about your interest.
Address: 516 Jordan Street in Jacksonville
Hours of operation: Monday – Friday 8 a.m. – 4 p.m.
Phone: 217-243-2876